IT Assistant

Application Details
Eligibility to participate on CE is generally linked to those who are 21 years or over and in receipt of a qualifying social welfare payment for 1 year or more, or 18 years or over for certain disadvantaged groups. Your eligibility will have to be verified by the Department.
To register your interest, click the “Register your interest” button and follow the instructions provided. You will be asked to note the CE scheme reference number and contact an Employment Personal Advisor (EPA) at your local Intreo Centre to apply for the vacancy.
Community Employment Programme
19.5 hours per week
Benefits of CE:
• Opportunity to upskill
• 19.5 hours per week
• Certified training
• Work-life balance
• Opportunity to gain practical IT experience
• Opportunity to develop digital and technical skills
• Opportunity to increase weekly payment, subject to eligibility
Contact Information
Tetiana Voitovych
Community Employment Supervisor
📞 Phone: +353 1 462 8488 | 083 209 7860
✉️ Email: T.Voitovych@ancosan.ie
🌐 Website: www.ancosan.ie
📍 Address:
Kiltalown Village Centre,
Jobstown, Tallaght,
D24 R3PN

Job Description: IT Assistant (CE Program)
Duties
This is a developmental opportunity for someone with basic computer knowledge and an interest in developing their IT skills. Training and support will be provided to support your career development.
The role involves:
• Providing basic technical support to staff and learners.
• Assisting with common computer and equipment issues.
• Supporting the Laptop Loan Scheme, including updating spreadsheets and organising digital and physical records.
• Preparing computers and equipment for classes and training sessions.
• Supporting online classes, including Zoom sessions and attendance records.
• Assisting tutors and learners with basic technical issues during classes.
• Creating and updating simple user guides and digital resources.
• Uploading and organising resources on SharePoint.
• Assisting with general IT administration and maintaining accurate records.
• Developing IT troubleshooting, communication and organisational skills through practical experience and training.
Essential Skills
• Good spoken and written English.
• Basic computer skills and confidence using computers.
• Familiarity with common applications such as Microsoft Word, Excel and email.
• An interest in IT and willingness to learn.
• Good communication and problem-solving skills.
• Ability to work patiently and professionally with staff and learners.
• Ability to work as part of a team.
Sector: Information Technology
This role is part of the Community Employment (CE) Programme, offering a valuable opportunity to gain practical experience in IT support, develop digital and technical skills and undertake accredited training to support future employment.